As winter storms continued to fill Nashville's streets with snow and ice and bring the city to a halt, community workers went the extra mile to keep services running.
In Nashville's hospitals, healthcare professionals and support staff have been working hard to keep their shifts going, even as some struggle to find safe passage to work.
According to Anjali Bright, spokeswoman for Ascension St. Thomas Hospitals, workers have been jumping to the aid of one another without hesitation.
"We have many associates who have gone to incredible lengths, including picking up colleagues from their homes to drive them to work," Bright said. "Some associates have even spent the night at the hospital so they can continue serving patients."
Michelle Robertson, Ascension St. Thomas chief operating and chief nursing officer, offered this message to the staff on Friday, Feb. 19.
"Many thanks to each of you who have stepped up this week and made the best of a challenging situation," she said. "I have heard countless stories from each facility and am so proud to hear of your optimistic spirits and commitment to providing great care for our patients. Our patients count on us and you were there for them, as always! I'm so proud of the way you care for one another while also taking such great care of our patients."
TriStar Health CEO Joanna Conley said their Southern Hills hospital staff has been doing much the same as those at Ascension, working to get each other to and from work and often staying overnight to cover shifts.
"The TriStar Southern Hills team has gone above and beyond this week to ensure our patients receive excellent care despite the winter storm," she said. "We are providing lodging and meals for our care teams so they can provide the high-quality care Southern Hills is known for.
"In addition, we have a team dedicated to picking up colleagues who could not safely drive out of their neighborhoods or apartment complexes. Our support services departments have also been working to ensure our campus is safe by continuously salting and shoveling sidewalks and parking lots."
Conley also expressed her pride in workers for keeping services moving despite snow-ins and long hours.
"I want to thank our incredible team for their work this week to keep our hospital open and accessible for patients who need care," she said. "To our community, please stay safe and stay warm - we are here to care for you should you need us."
The storms also greatly impacted postal workers. Earlier this week at Nashville's main post office location, postal workers were snowed in and unable to return home.
Employees continued to run services through the week even as many government offices closed or transitioned to working from home during the tumultuous weather.
A rush by public health professionals in multiple counties to prevent vaccine waste resulted in some measure of aid for those postal workers stuck at work, however.
Those who were in the building received doses of the Pfizer COVID-19 vaccine that were set to expire before they could be given to residents of Williamson County. Appointments there and in Nashville had been canceled this week due to the frigid weather, requiring officials to find fast and impactful uses for the doses.
As of Friday, Feb. 19, the weather forecast predicted a clearing in the winter storms, spotting rain next week instead of more snow.